GENERAL SUPPORT FAQs

What is Musical Gurus?

Musical Gurus is an online audio file marketplace for music professionals and enthusiasts. We not only sell audio files but we provide a way for others to sell their audio files and make a generous commission. We also have an affiliate network where you make a commission just for telling other people about Musical Gurus.

What other services do you offer besides selling audio files?

Well it just so happens that Musical Gurus was a studio first before it became an online marketplace so we offer studio sessions, mastering sessions and songwriting sessions at a minimal cost to our users. If you’re not a user, then you can simply sign up for free and gain access to our plethora of services. If you’re interested in learning more about our studio services and rates please email studio@musicalgurus.com or you can reach out through our Support Contact form.

How can I register as a user of Musical Gurus?

You can register as a user by simply clicking the REGISTER item in the menu of our website. Click here if you want to register now.

Where can I find my purchases that I've made?

You should have received an email confirming your purchase along with the download link. But if you have misplaced the email you can always go to your My Downloads page.

I forgot my password, how can I retrieve it?

To recover your password simply click here and put in your username or your email that you registered with. It will send you an email and when you click on the link it send and you’ll be able to reset your password.

If you still have questions please reach out to us at support@musicalgurus.com and we’ll get back with you within 24 hours. Or you can use the below contact form to reach out, whichever you prefer.